Human advice from independent advisors.
For building, preserving, and dispensing wealth, RIAs provide the expertise people need with the compassion and fiduciary commitment they deserve. It’s financial advice done the right way.
To all the independent advisors living this belief day-in and out, from everyone here at Altruist:
Thank you.
Here are a few of my reflections on 2023 and some foreshadowing of what’s to come in 2024.
2023 was a banner year for Altruist.
We announced our Series D and self-clearing capabilities, acquired Shareholder Services Group, eliminated PAS fees on Altruist brokerage accounts, hosted our inaugural Advisor Summit in San Diego, and delivered hundreds of product enhancements including new integrations, account types, model portfolios on our model marketplace, and streamlined account opening.
In addition to those successes, we more-than-doubled the number of advisors on the platform.
This year was not without its challenges.
The transition to self-clearing exposed some painful gaps in our technology and service model. Stabilizing the platform took longer than expected–the disruption was a source of stress for advisors and clients, and put an enormous burden on our support team.
While this was a critical move for our ability to deliver better products, it was also the most trying chapter of the past 5 years.
Advisor feedback is the driving force behind the platform’s evolution.
We know where we need to invest and what it will take to deliver products and services that are obviously and objectively the best in the industry–and we have the right team in place to do it.
I’ll be sharing more information about our product roadmap during our Q1 Office Hours (registration links will be shared on social media and via email).
I couldn’t be more excited about 2024.
We are charting a path to a future where who an RIA can serve and how they serve them is no longer dictated by their custodian. It wouldn’t be possible without the advisors who have placed their trust in us, provided valuable feedback, and demonstrated willingness to be part of something different.
Wishing health and happiness to all who have been part of this journey so far, and to all who will become a part of it in 2024 and beyond.
Jason Wenk
Founder & CEO
